SUPPORT & COMMUNITY
Support
N.B. Support and training for all Aperio products is provided only by Aperio and is obtained by contacting us at support@aperioltd.com or by calling us on +44 (0)207 256 4090. Please do not accept offers of support or training from any other parties or persons.
› Customer Service
For assistance with any non-technical issues:
t: +44 (0)207 256 4090
e: help@aperioltd.com
Mail address:
Level 17, Dashwood House
69 Old Broad Street
London EC2M 1QS
UK
› Technical Support
For assistance with any technical issues:
T. +44 (0)207 256 4090
e. jack.mcallister@mrisoftware.com
› Updates & Upgrades
Product updates will be available periodically and will be free to all registered users. We will notify all registered users by e-mail instructions of how to obtain them.
› Training
You will soon be able to watch pre-recorded training modules for our various products as an alternative to booking private tailored training sessions with us. In the meantime, if you would like to speak to us about private tailored training sessions in your offices for individuals or groups, please contact us at training@aperioltd.com or call +44 (0)20 7873 2273.
› Report Problems
If you encounter any bugs while using an Aperio product, please e-mail it to jack.mcallister@mrisoftware.com with as much information as is possible to help our technicians recreate the problem and attempt to fix it as quickly as possible.